Q. Patron Authentication: Getting Started
In the Customization Manager, go to System|Routing|Routing. From your list of routing rules, select the rule with the description “Default Direct Request Rule.”
Append the following to the end of the MatchString:
and u.Cleared = ’Yes’
This will send all ‘Unclear’ customer requests into your Awaiting Request Processing queue for staff to process once authentication has occurred.
ILLiad Documentation: Clearing Customer Authenication
ILLiad Documentation: PatronAuthenticationMethods
ILLiad Documentation: LDAP Authentication
ILLiad Documentation: The ILLiad Database Manager
Deleting records using the Database Manager is permanent. Always backup your data first. If you are hosted by OCLC, then contact them if you are considering deleting patron records.